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Fact-checked against primary provider, manufacturer, and regulatory sources. That sentence describes the research process used for provider reviews. It does not mean a clinician reviewed this page.
Affiliate disclosure. TreatmentsWise may receive compensation from companies featured on this site. Compensation can affect which providers appear and how comparison placements are ordered. It does not change the factual standard on this page: a commercial claim still has to be sourced, qualified, and approved before it is published. A listing is not an endorsement. See our Terms of Use and Privacy Policy, or read the sitewide .
This page explains how TreatmentsWise researches and publishes provider reviews. It is not medical advice. It does not diagnose a condition, recommend a personal treatment, or prescribe a medication.
How provider facts are researched
For facts about a provider — what it offers, what is included, how someone signs up, and what it charges — we start with primary sources. We prefer the provider’s own materials, the manufacturer when a product comes from a manufacturer, and regulatory sources when the point is about approval, labeling, or another official status.
A news article, another comparison site, or an unsourced summary can help us find a primary page. It is not, by itself, enough to publish a commercial claim.
Research notes are a record of what we found. They are not permission to print a claim. A fact is published only after it passes the approval step below.
Approval before a claim is published
TreatmentsWise uses an internal approval gate for commercial claims that will appear in a provider review. Finishing the research, finding a source, or believing a detail is probably right does not clear that gate.
An approved fact is one specific statement, with its limits left in place. Words such as “starting at,” “from,” “may,” and “subject to” stay attached to the fact. We do not turn a qualified statement into an unqualified one.
Ordinary commercial and operational details can be published in the approved wording. Statements about medicine, regulation, compounding, eligibility, screening, or prescribing are approved only for limited use, and only inside the scope of the source. Some researched statements are turned down and are not used.
A point that is still only in research notes is not used as the basis for a published claim. If a material fact cannot be approved, we either resolve it from a primary source or we leave it out of the review.
When sources disagree
Primary sources outrank secondary ones. When two sources conflict on a material commercial fact, the higher-priority source is the one that can be approved for publication. We do not average conflicting figures, and we do not choose the version that sounds better.
The conflict is kept on record so it can be checked again. It is not smoothed over. If the conflict is still unresolved, that point is not published as a settled fact.
Failing to find a source is not treated as proof that a claim is true or false.
How pricing is checked
Prices are taken from the provider’s pricing materials, and from the manufacturer when that is the right primary source. Each published price is tied to the date it was checked.
We keep the limits that came with the price. If the source says “starting at,” “from,” “may,” or “subject to,” the review keeps that language. A checked price is the approved figure as of that date. It is not a promise of what a reader will be charged later, and it is not a quote for every plan, dose, or promotion.
Pricing goes through the same approval gate as other commercial facts before it is written into a review.
Medical and regulatory claims
Medical and regulatory statements are handled more tightly than ordinary product details. They are limited to what the approved source supports, and they are attributed to that source. A provider’s marketing line is not treated as clinical evidence.
These reviews are not medical advice. They do not diagnose a condition, recommend a personal treatment, or prescribe a medication. Questions about eligibility, screening, and prescribing belong with a licensed clinician who has evaluated that person.
TreatmentsWise does not have a named clinician who medically reviews every provider review. A page is not presented as clinician-reviewed unless a qualified reviewer has actually reviewed that specific page. This methodology page has not had that kind of review.
Reports of results or side effects in customer comments are not turned into efficacy rates, safety rates, or expected outcomes.
Public customer reviews
We read public comments to describe what customers talk about: recurring praise, recurring complaints, and whether those comments are about a specific product or about the brand more broadly. That reading is not used to judge clinical results, expected weight loss, medical safety rates, prices, or regulatory status.
Sources can include Trustpilot, Reddit, the Better Business Bureau, ConsumerAffairs, public app-store reviews, and other genuine public-review pages. We prefer the original page. We do not use scraped copies. If we cannot read the review itself, a search snippet is not treated as the full review, and that item is recorded as a gap.
Before collecting, we set a date window, the sources we will use, the search terms, and what will be included or left out. When enough reviews exist, the usual target is 40 to 60 usable items. We do not invent reviews to reach that number. We do not assign an equal quota to each website. We favor reviews that are recent, relevant, accessible, and not duplicates, and we do not collect only the most extreme praise or the most extreme complaints.
Each item is labeled by scope:
- about the specific treatment or product in the review
- about the brand as a whole
- about a different product
- unclear
Brand-wide reputation is not presented as if it were only about one product. Reposts, syndicated copies, and duplicate stories are removed.
We mostly paraphrase. A short quotation is used only with a pointer to the original page, and we leave out personal details that are not needed.
Any count applies only to the reviews in that sample. We do not write that a percentage applies to all customers. Platform star ratings, when we show them, are dated snapshots and are labeled brand-level or product-specific. They are not converted into a TreatmentsWise score.
This is a qualitative sample of public reviews, not a scientific or representative customer survey, and it is not clinical evidence.
If there are not enough usable public reviews to describe reputation fairly, we leave that part out of the review rather than invent it.
Gaps and conflicts
When a material fact is missing, we omit it or we state the limit. We do not fill the gap with an assumption. An unresolved conflict is not published as if the sources agreed. A point we could not find is not rewritten as a positive fact.
Affiliate relationships
TreatmentsWise is free for readers. We may be paid when a reader visits or signs up with a featured provider. That compensation can affect which providers are included and how comparison placements are ordered.
Chart order is a separate presentation from the factual checks on this page. It is described in . That ordering can reflect factors already listed there, including reader interest, engagement, product features, promotions and pricing, feedback, and compensation paid to TreatmentsWise. It can also vary from reader to reader. It is not a TreatmentsWise 1–5 score. This site does not publish a 1–5 provider rating.
Compensation does not relax the factual standard. A claim in a provider review still has to come from an approved, qualified source.
A listing is not an endorsement, and the site does not claim to show every provider in a category. Readers should not assume a provider was included without regard to compensation.
How reviews are updated
We re-check a review when a material fact changes, such as price, eligibility, or what the provider offers. We also update pages periodically, not only after a single known change. The date on a review is the last time that page was checked or updated.
This methodology page was last updated on .
Four kinds of evidence
These four layers are kept separate. One of them is not a substitute for another.
| Evidence | What it is | What it is not |
|---|---|---|
| Provider-stated facts | What the provider, or the manufacturer, says about its own offer: price, what is included, signup, shipping, cancellation, and similar operational details. Published only after the approval gate, with the original limits kept. | Clinical proof, a customer survey, or first-hand testing by TreatmentsWise. |
| Clinical evidence and regulatory materials | Labels, regulator pages, prescribing information, and similar official sources. Used in a limited way and attributed to the source. | Personal medical advice, or the same thing as a provider’s advertisement. |
| Public customer experiences | A qualitative sample of what people have posted in public reviews, used to describe recurring themes and labeled by product or brand scope. | A survey of all customers, clinical evidence, or something TreatmentsWise observed itself. |
| TreatmentsWise first-hand testing | What TreatmentsWise actually did and documented, such as signing up for or using a service. We describe that testing only on a page where it happened. | The basis of most provider reviews. Reading public reviews, or reading a provider’s website, is not first-hand testing. |
Most provider reviews are not based on first-hand TreatmentsWise testing. A review that is based on that testing says so on the page.
What we do not claim
- We do not claim that a clinician medically reviews every provider review.
- We do not invent a reviewer or present a page as clinician-reviewed unless that review actually happened for that page.
- We do not describe first-hand use unless TreatmentsWise did that work and the page says so.
- We do not publish a TreatmentsWise 1–5 provider rating. Platform stars, if shown, stay labeled as someone else’s dated snapshot.
Questions and policies
Questions about a provider review can be sent through the contact page. Site policies are in the Privacy Policy and the Terms of Use.